How to Close an 888 Casino Account

Closing an 888 Casino account is a permanent action that removes access to bonuses, ongoing promotions, and any stored payment methods. Players who decide to self-exclude or simply stop playing can request closure through the account dashboard or by contacting live chat.

The process typically takes up to 24 hours. Once complete, the account cannot be reopened and any remaining balance is returned via the original deposit method after standard security checks.

Step-by-Step Closure Process

Log in and navigate to My Account, then select Responsible Gaming. Choose the Close Account option and confirm the reason. Support will email a final confirmation link that must be clicked within 48 hours. If you have an active bonus, it will be forfeited automatically.

  • 1. Log into your 888 Casino account
  • 2. Go to My Account → Responsible Gaming
  • 3. Select Close Account and pick a reason
  • 4. Confirm via email link within 48 hours
  • 5. Wait up to 24 hours for processing
  • 6. Receive balance payout to original method
Casino note: live tables, slots and cashback change often — recheck terms.

What Happens to Your Balance and Bonuses

"Look at payment speed and table limits, not only the headline bonus."
Summary: Any real-money balance is returned after

Any real-money balance is returned after identity verification. Bonus funds and free spins are voided. If you have pending withdrawals, they are canceled and must be requested again after a new account is opened (if permitted by local laws).

Cooling-Off vs Permanent Closure

  • 888 Casino also offers temporary time-outs
  • ranging from 24 hours to six weeks.
  • Cooling-Off vs Permanent Closure

888 Casino also offers temporary time-outs ranging from 24 hours to six weeks. These pauses keep the account active but block login. Permanent closure is irreversible, so consider a cooling-off period first if you only need a short break.